Cost Per Visit Agenda

Why Should You Know Your Cost Per Visit?

Date: February 6th, 2025

Time: 12:30 - 1:30


Zoom Link:  Click Here


This interactive zoom event is to educate rehab professionals and business

owners about why it’s so important to know your cost per visit. Clinics around

the country arbitrarily sign insurance contracts and they may be losing money on

every patient that comes in if their cost per visit is higher than what they are

being paid per visit. Three rehab/small business owners have agreed to sit down

and discuss how knowing their cost per visit has helped them be very successful

in their practices.

Agenda for Presentation


  • 12:30-12:35 pm: Introductions. Kevin Flaherty


  • 12:35-12:45: Janet Wade, PT from The Boston Ability Center speaks on OT/Pediatrics and her experiences about being OON for most insurances


  • 12:45-12:55: Lisa Butler, SLP from Back Bay Speech and Occupational Therapy speaks to the SLP side of things and importance and ease


  • 12:55-1:05: James Casady from Platinum Physical Therapy speaks about his experience in becoming more profitable once he knew his cost per visit


  • 1:05-1:15: Review of NEPTN Cost per visit handout with sample company


  • 1:15-1:30: Q and A. We have 3 questions in advance and Kevin Moderates

 Meet The Presenters


James Casady, PT, MPT, President Platinum Physical Therapy

 

James received his undergraduate degrees at the University of Colorado in Kinesiology

and Psychology. After receiving his master’s degree in physical therapy at Nova

Southeastern University, he began practicing in Boston. Since receiving his degree,

James has had the opportunity to work with the Boston Ballet, professional triathletes,

runners, and cyclists from around the world, two women’s professional football teams,

and high school and college athletes participating in a wide variety of sports. James

has pride in his business maintaining a one-on-one treatment model while growing from

one location to six locations over a 20-year period.

 

James said, “Until I knew my cost per visit, I was losing money with some contracts and

over-spending in many expense categories. Understanding cost per visit allowed me to

make informed financial decisions for my business which greatly benefits my employees

and my stress levels!”

 

Lisa Butler, MS CCC-SLP, QOM, Back Bay Speech & Occupational Therapy

Lisa is the owner and director of Back Bay Speech Therapy and a Speech-Language

Pathologist who works with infants, children, and adults with speech, language, and

swallowing disorders. Lisa’s passion for helping others in conjunction with her

enthusiasm for working with young children has set the core values and standards of

Back Bay Speech Therapy. Lisa finds it so rewarding to assist her clients and their

families in achieving their goals while having fun in the process. 

Lisa holds a Master of Science in Speech-Language Pathology from Massachusetts

General Hospital Institute of Health Professions as well as a Bachelor’s of Science in

Communications Sciences and Disorders from Emerson College in Boston, MA.


Lisa said: “Knowing my bottom line enables me to run my business effectively. It helps

me determine exactly how much I can afford to pay employees and establish the target

number of treatment sessions needed each month to meet our goals.”

Janet Wade, PT, DPT The Boston Ability Center

Jan is the owner and director of The Boston Ability Center (BAC) with locations in

Wellesley and in Natick. The Boston Ability Center provides physical therapy,

occupational therapy, speech/language therapy, feeding therapy and aquatic therapy for

children aged 0-18. The mission of the BAC is to help children maximize their abilities

across all domains of development with a play-based approach that combines hard

work, fun and function. Jan began her career as an inpatient PT at Boston Children’s

Hospital and has also worked in schools and in pediatric homecare. She has been a lab

instructor and a guest lecturer in pediatrics for the MGB Institute of Health Professions.

Jan received her Bachelor of Arts in Political Science and Journalism from Boston

University, and both her Master’s and Doctorate in Physical Therapy from Temple

University.

Jan said, “On the topics of cost per visit: Knowing our cost per visit and average

reimbursement per visit (both overall and by insurance company) has been the most

consistently useful information for me over the years. This information has reliably

guided me through staffing decisions and decisions around being in or out of network

with insurance companies. Knowing these numbers provides a framework for

understanding the many factors that have an impact on our bottom line.”

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